Sales Reviews - 271730566

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A very good car buying experience~better than going to the dentist!

Written by lasting on 03/13/12 02:06:31 PM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We wanted a 2012 Silverado truck HD diesel, and what we needed was not available, so we wound up ordering our truck. I had called around to several Chevy dealers to try to get an idea of what it would cost, and no one would give me the information unless we came down to their dealership, so by the time I got to Singh Chevy's number I was really upset. I told the receptionist I didn't want to be messed around with and wanted someone to deal straight with me, so she said ok let me put you with someone that can help you. She put me through with Greg Singh the General Manager, and he got the fury and brunt of my frustration, and went through the preliminary numbers right then and there on the phone. I let him know what we were looking for and the specifications, and he let me know the price (as close as he could get of course not knowing exacts on tax and registration, etc. so not to the penny), but that is what I was asking for. I so dislike the car purchasing process so much so that I would much rather go to the dentist, and I let Greg know this in no uncertain terms! We decided to give Singh and Greg a try, so we went the very next day. We sat down with Greg in his office and he went through everything with us detail by detail on his computer showing us what the costs would be (invoice). He was very nice to deal with and really wanted to make the buying experience as good as it could be, he was very concerned about having more than a one time sale, but rather building a relationship that would make you a return customer. By the time we left we had placed our order for the truck, and had a tracking number so we could track the progress of the assembly. It did take a full eight weeks, but it was so worth it to get the truck we wanted. We didn't want all the extras, so why pay for them, and now we have a back sliding window just as we wanted! When we came back eight weeks later, Matt Dussell was the salesman Greg put us with to do the paperwork and he was very professional and personable making certain everything was in order in conjunction with what we had specified. We are very happy with our new Chevy Silverado from Singh Chevrolet, and considering my phobia to car salesmen, it was a very good experience. Thanks Greg, and Matt for your professionalism and genuineness. We got a GREAT DEAL!!

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Yes Did the dealer honor all commitments made? Yes

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