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Dealer Sales Reviews
Bad Business EthicsWritten by mapatel54 on 08/09/09 12:00:00 AM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No
I went to the dealership on Friday to take advantage of the government cars for clunkers program. I had offered $17000 for Kia Sedona.They gave the impression that they would agree to it. I had some things to take care of at home, and told them I would be back Sunday morning. Once I reached, I was made to wait for 45 minutes. After we began finalizing the deal, they went back on their word and they wanted practically full price. Another customer was there at the time I was and was having the same argument that I was. If they weren't willing to come to my price, they should have told me on Friday instead of wasting my time. When I called the dealership afterward to talk to to the manager, they hung up on me instead of apologizing. I was simply explaining my disappointment in a calm tone of voice. This is simply no way to do business or treat people.