California Dealerships - Towne Ford Sales of Redwood City California

Sales Reviews

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Sales Rating Worst salesman ever! Written by hakosuka on 01/09/17 03:48:49 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

Worst customer service Iíve ever had. I visited this dealership with my family with the intention of buying a new Ford. Basically, John the salesperson straight up, and repeatedly told us that our business was not welcomed. Prior to my arrival, I had spoken to John over the phone; he did not know an...
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Dealer Response

On behalf of Towne Ford, I would like to apologize for any inconvenience you may have experienced during your interaction with our employee. Having served the Bay Area for the past 90 years, we understand the importance of creating and maintaining a great rel... Read more

All Comments (1)
Sales Rating Large inventory, helpful, and willing to work with my budget Written by FusnEnergiDrvr on 01/18/16 08:49:52 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I needed a car, and wanted a plug-in hybrid at a competitive price. Armed with a new-car-purchase-program certificate I visited Towne Ford, looking for a deeper discount option, that would fit my budget. Ramzi, and his colleagues, applied discounts and financing terms that made everything work (si...
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Sales Rating Genuinely Delightful! Written by StevenP9931 on 10/27/15 09:41:37 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

In a nutshell, buying my first new car, a 2016 Ford Fiesta ST, was made painless thanks to Towne Ford! The sales department was truly exceptional, most especially John Cole (with whom I primarily dealt with). I had heard and read countless stories of dealership nightmares and honestly was skeptic...
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Sales Rating Great service Written by Ford1508760 on 10/21/15 05:46:33 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I bought Ford 150 Lariat. They have a great service and Sales person we worked with was great and really helpful.
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Sales Rating Post sales service....no responsive Written by ccarroll1837 on 10/05/15 11:07:41 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? No

I have had the vehicle for 2 weeks now. I left 3 messages with the sales manager an he has not returned my calls. Twice I spoke with him on the phone and he says he will call me back and has not. I explained to him that there is still a balance on my previous vehicle and for some reason the did not ...
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