Hopkins Acura Car Dealership Redwood City California | Edmunds
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Hopkins Acura Sales Reviews

  • 1555 El Camino Real
  • Redwood City, CA 94063 (map)
  • (650) 847-4504
  • Chat with Dealer
Sales Rating: Updated! (Previously 0.0 Star Rating)

Worst Acura dealership in the bay area

Written by tsx_2010_dude on 03/07/10 12:00:00 AM PST Go back to Sales reviews
Recommend this dealer? NoUpdated! Purchased a vehicle from this dealer? No

Worst Acura dealership in the bay area. I went there to checkout the Acura TSX 2010 . My sales guy was Michael Andrews. He didn't even put any effort in trying to make me a sale. Didnt even ask me if I needed a test drive. He kind of looked at me as if I couldn't afford the car . What a [violative content deleted] !!! Too bad for you Mr Andrews I bought a a brand new Acura TSX 2010 with Tech Package from Sunnyvale Acura. I paid full cash too. I live in San Mateo but I went all the way down to Sunnyvale to buy my car , this should tell you the impression I got of Hopkins Acura. The sales people are so friendly in Sunnyvale and the price they gave me was $500 less than what Hopkins was quoting.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not available While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Not available

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Hi tsx_2010_dude, we are very sorry you had a bad experience at Hopkins Acura. We wanted to let you, and everyone, know that we have recently re-launched Hopkins Acura with an all-new management and sales team! The salesperson you worked with is no longer on our sales team, and we have a refreshed commitment to customer service. We invite you to give us another chance for your next Acura purchase, we promise that it will be the totally opposite experience! Thank you, Hopkins Acura

  • By hopkinsacura
  • on 04/08/2013
  • 01:45:26 PM PDT
  • (dealer response)
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