Enterprise Car Sales Redwood City

by mynewcar on 03/24/2018

We were very pleased with the reception we received -- we had a appointment to test drive a KIA 2017 Optima, and the car was there waiting for us to inspect it and drive it. Kat familiarized us with the important functions of the car and answered our many questions, as we were used to driving older vehicles without the many up-to-date add-ons, like back-up camera displays,etc. Once we had decided this was the car for us, David took over with all the necessary paperwork. We were frankly surprised at the volumes of forms to be filled out, but he thoroughly went step-by-step and walked us through the process, and gave reasons why each form was necessary. The whole process took about two hours, but it was time well spent because at the conclusion, when we took possession of the keys, our questions had been addressed to our total satisfaction. All in all, both Kat and David were very thorough and professional in performing their jobs.

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by sfbijoux on 01/10/2017

It was a great experience - I did all the research online and the sales staff helped me try out a few different cars and then found a great car that was fairly priced. When they didn't have the color I wanted, they drove over a car from San Leandro and offered to follow me back to San Francisco so that I could pick it up. But, it turns out they accepted my very old car for a trade-in with a bonus and gave me more for it than I ever could have. So that was a plus. They have great service and the cars are well maintained.

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by yukaizou2016 on 06/16/2016

So far quite satisfied with my first vehicle. They have a detailed inventory online and offer flexibility to transfer vehicles from other locations. The cars seemed to be maintained in a good condition. Frank is a great agent and he responded to my questions quickly. I was happy with my car shopping experience at Enterprise Car Sales.

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by TannerH on 05/03/2016

The entire team was outstanding. Super friendly people who were patient and guided us through the entire process. Listened to what we wanted in our purchase and helped us to find the right car. The first car we looked at was great, but the sideview mirror motor was not working. They connected with another branch and brought us the same model with fewer miles and honored the price!

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by happygirl7127 on 01/12/2016

Found a car I liked. The sales staff is fantastic. Only issue I had was waiting a long time to get documents printed and signed once loan was approved. Total time on lot 3 hours.

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by Kathleen1938 on 12/30/2015

I knew what I wanted in a car, and James Vargas the Enterprise representative made sure I got it. My 2014 Subaru drives like a dream and is in the excellent condition it was advertised to be in. Since I live in San Francisco and the Enterprise I dealt with was in Redwood City, James even delivered it to my door. I consider the whole experience painless and pleasant.

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