East Bay BMW Car Dealership Pleasanton California | Edmunds
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East Bay BMW Sales Reviews

  • 4350 Rosewood Dr
  • Pleasanton, CA 94588 (map)
  • Chat with Dealer
Sales Rating:


Written by zpervez on 03/27/10 12:00:00 AM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No

I was utterly disappointed with this dealer. This was my second attempt to give them some business but realized that I should have learnt the first time. The sales rep was ok but kept us waiting for 1.5 hours while he apparently worked on a better deal for us. After all this time he did not offer me anything more than the listed price. I was interested in a particulr model/year and was called to their dealership to view it. Upon arrival found out that a newer model was available and the internet is not always in sink with the actual inventory. Quite sad in this high tech environment. This was slightly more than my planned price but I caould certainly afford it! The best part was that when we were about to leave the rep asked us to wait so that the manager could talk to us. After a few min he came back saying "Our Manager cannot see you as we are quite far apart in price" - utterly humiliating! If I had gone to the dealership and wasted time I must be interested and must have enough resources to buy a car. I am sorry but I will not visit them again and will make sure people I know think twice as well.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not available While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Not available

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