Service Reviews - 349133066

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Dealer Service Reviews

Service Rating:

Great Service Made Repairs Effortless

Written by maybee on 07/11/13 04:23:17 PM PDT Go back to Service reviews
Recommend this dealer? Yes

I had been putting off some repairs because in the past getting repairs done at a dealership has sometimes been a hassle. But I needed several things done, including having a door handle replaced that a bear tried to rip off to get to something yummy in my car. Darrin, the service manager, made this repair not only effortless but an enjoyable experience. Scheduling was easy, the price was entirely reasonable (including a discount), and he made sure I had a car to drive in the meantime. The facilities are clean and the waiting area is also comfortable. Everyone there was a pleasure to deal with. I will definitely keep bringing my car there for maintenance! Thanks, Jenny M.

Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Yes Did the dealership complete the work within the timeframe promised? Yes Did the dealership provide you with an accurate quote of the work to be performed? Yes Do you feel the price paid for service(s) was fair and appropriate? Yes Did the dealer honor all commitments made? Yes

Post a Comment or Update This Review


Thanks for leaving us with this excellent feedback! Our entire team is committed to providing the highest level of customer service and I am happy to hear you are satisfied with your recent service experience and the customer service that Darrin provided you with. If there is anything else we can do to be of some assistance please donít hesitate to let us know. Thank you once again for choosing Mazda of Oakland and donít miss the exclusive savings and coupons available on our Facebook and Twitter pages! Sincerely, Peter Bauer General Manger

  • By oaklandmazda
  • on 07/15/2013
  • 01:44:17 PM PDT
  • (dealer response)