Service McKenna BMW Car Dealership Norwalk California | Edmunds
Print | Edit this listing

McKenna BMW Service Reviews

  • 10900 Firestone Blvd
  • Norwalk, CA 90650 (map)
  • (888) 449-0035
  • Chat with Dealer

Service Reviews

Sort By:
Service Rating Don't trust your BMW with this dealership! By sailguy on 02/07/17 10:09:35 AM PST
Recommend this dealer? No

We recently purchased a "certified" 2013 X5 from this dealer. Within the first month, we have had the following problems: - low urea for the diesel engine. This is supposed to be filled when an oil change is done. It had not been. - the rear A/C unit had to be replaced because it was completely...
Read the full review

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Service department goes the extra mile By mike121286 on 03/14/11 01:24:41 PM PDT
Recommend this dealer? Yes

I bought my BMW here in 2009 and have received very good service since. The service department itself is quite remarkable. They pride themselves on good customer service and do an exceptional job. On a recent trip there, I came in because my tire gauge light came on. It was the end of the day on a w...
Read the full review

Service Rating Terrible By johnmadison34 on 06/02/09 12:00:00 AM PDT
Recommend this dealer? No

Don't go for here for service. Especially if you have an extended service plan as nothing you ever take your car in for will ever be covered by the service plan. Total [violative content deleted]. Charged me 150.00 to run a diagnostic and then wanted to charge me to do the break fluid flush saying i...
Read the full review

ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT