Great Car Buying Experience!Written by chris814 on 01/18/12 09:44:07 PM PST Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
I truly cannot say enough possitive things about my purchase experienc but I'll try to keep it short. Recently my family and I had the good fortune of being referred to Sunrise Ford in North Hollywood where we treated like gold throughout our entire experience. My son and I were immediately greeted and shown to a sales manager who promptly introduced us to our personal sales associate, Matthew Anderson. Matthew showed us several different models and asked the right questions to help us to narrow down what we wanted in a car. He patiently answered all of our questions and respectfully listened to our concerns to make sure there was no misunderstanding about what we were looking for. Matthew never rushed us or made us feel as though we were not his first priority. Once we made our choice, we were shown all of the features and functions the car had to offer. All of our questions were thoroughly answered until we were completely familiar with the car. Within a week of the purchase we recieved two follow up calls to make sure we were satisfied with our vehicle and comfortable with all of it's features. One of the calls was from Matthew assuring us that he was available anytime to help us wtih anything or answer any questions including regular service or maintenance. There are many other things that stand out to myself and my wife but those were a few of the major things that we wanted to share. We really could not have been happier and will certainly return to Sunrise Ford in the future when looking to purchase our next Ford. A very big thanks to the entire staff at Sunrise Ford and congratulations on a job well done.