California Dealerships - Fletcher Jones Motorcars of Newport Beach California
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Fletcher Jones Motorcars Sales Reviews

Sales Reviews

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Sales Rating Worse Car Buying Experience Ever Written by Salvatore on 06/14/17 07:49:13 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I purchased a new AMG GLE63 S Coupe on February 11, 2017. It is the worse car buying experience in my life. The ordering and timely delivery of the car were fine. Documentation was a horror. Four months later, I am still trying to resolve the endless problems it caused. First, I felt like I was bein...
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Sales Rating Quick, professional, courteous Written by Jrescobar on 06/13/17 05:29:50 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Donn and all the staff were very customer service oriented and worked hard to get us the best deal. In less than 2 hours we drove off the lot with a beautiful car.
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Sales Rating Fantastic experience Written by Shahriyar on 06/07/17 09:23:54 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Everyone is this dealership are so professional, from the moment that you contact the dealership to get info to, test drive, negotiation, and financing are easy in profesional and friendly environment, the level of luxury in this dealership is exceptional. i would like to thank people of worked with...
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Dealer Response

Hi Shahriyar. Thank you for sharing about your experience with James, Eric, Brian and Han. It is truly our goal to ensure all of our guests like yourself, are treated with five-star service. If we can be of any further assistance to you, please don't hesitate ... Read more

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Sales Rating Fletcher Jones Mercedes Review Written by phustrulid on 06/05/17 07:52:56 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My experience at Fletcher Joe Mercedes Newport Beach was amazing. Thomas Carnevale my representative was great. I came in w/ a Lexus lease and i was way over my miles and the team at Fletcher Jones made me feel at ease and got me into a C300. I am so excited. I will only go to Fletcher Jones New...
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Dealer Response

Hi Phustrulid. Thank you for sharing your feedback with us. We are happy to hear that Thomas helped you get into your new Mercedes-Benz! Your recommendations are truly valued. We look forward to assisting you again in the future. Best, Heather Lewis-Client Car... Read more

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Sales Rating Exceptional buying experience. . . again! Written by Brigcom on 05/15/17 09:03:17 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Last Friday I leased a new 2017 E300 from FJM. It was once again an great experience. The entire team is terrific, respectful, and thorough. I can't imagine going anywhere else for a Mercedes Benz.
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Dealer Response

Hello Brigcom. Thank you for sharing your feedback. We are happy to hear that our team exceeded the level of your expectations. Congratulations on your new Mercedes-Benz! We hope to further assist you again in the future. Best, Heather Lewis-Client Care Manage... Read more

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