California Dealerships - Fletcher Jones Motorcars of Newport Beach California
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Fletcher Jones Motorcars Sales Reviews

  • 3300 Jamboree Rd
  • Newport Beach, CA 92660 (map)
  • (949) 718-3000
  • Chat with Dealer
  • Awarded in 2016, 2017

Sales Reviews

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Sales Rating Excellent Experience, As Always! Written by MXGardens on 09/26/17 01:32:49 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The entire staff at Fletcher Jones is tremendous, and they all have a service-first attitude. Huge selection of cars to choose from, and very flexible deal terms. No hassle!
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Dealer Response

Hello MXGardens. Thank you for your feedback. Guest satisfaction is our number one priority and we are happy to hear that you were pleased with your visit. Should you need any further assistance, our team is happy to help! Best, Heather Lewis-Client Care Manag... Read more

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Sales Rating Easy from start to finish Written by lbdoc123 on 09/25/17 04:36:37 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I had a great experience at FJ Mercedes. I ordered my car which took several months to receive, but I got updates along the way. When I came to pick up my car everything was very quick and easy. The paperwork was already prepared and the staff was excellent. I have only had my car several days, ...
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Dealer Response

Hello Ibdoc123. Thank you for your feedback and congratulations on your new Mercedes-Benz! We are excited to hear that our team provided you with a wonderful experience and kept you updated with the status of your vehicle. We wish you many enjoyable miles in y... Read more

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Sales Rating Customer service Written by Bfrancisco10 on 09/13/17 09:23:13 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Pon was the dealer I purchased my car from. From the beginning of our interaction he listened to what I wanted, and what my concerns were. I felt that he truly had my best interest in mind, and wasn't trying to push a sale I wasn't comfortable with. He did everything he could to get me in my new car...
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Dealer Response

Hi Bfrancisco10. We appreciate you taking the time to share your feedback on your recent experience. It is great to hear that Pon seamlessly helped you get into the vehicle of your dreams. Congratulations on your purchase! Best, Heather Lewis-Client Care Manag... Read more

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Sales Rating Fabulous Written by Sabshar on 08/22/17 06:42:48 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Extremely kind, considerate and professional staff. Highly competent and fun!
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Dealer Response

Hi Sabshar, Thank you for sharing your feedback with us! I am pleased to see we were able to earn your 5 star rating as we always strive to provide the Fletcher Jones Difference. If any questions arise, please reach out and we look forward to working with you... Read more

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Sales Rating Excellency Written by Gabriela on 07/19/17 09:58:28 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Christine was really helpful. She explained every little detail and considered my family needs to be sure we got the best vehicle. She did a great job and it was a pleasure to buy our car from her. I would highly recommend her to my friends and family.
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Dealer Response

Hello Gabriella. Thank you for your feedback on Christine. Your recommendations are truly one of the highest forms of flattery. We are glad to hear that she helped you find the perfect vehicle for you and your family. Congratulations on your purchase. Please d... Read more

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