Service BMW of Mountain View Car Dealership Mountain View California | Edmunds
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BMW of Mountain View Service Reviews

  • 150 E El Camino Real
  • Mountain View, CA 94040 (map)
  • (650) 490-4546
  • Chat with Dealer
  • Awarded in 2014, 2015, 2016, 2017
At BMW of Mountain View, shop online and reserve a vehicle for up to 48 hours with convenient express checkout. Buy with peace of mind because every pre-owned vehicle we sell has a 5-day or 250 miles return policy.

Service Reviews

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Service Rating 30k Scheduled Service By Docvt21 on 10/29/16 07:16:38 AM PDT
Recommend this dealer? Yes

Great experience from the moment I can in Daniel Martinez was there to walk me through want was to be performed and to note any additional issues or concerns I may have. He kept me advised throughout the day and gave me flexibility as to when to pick up my car.
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Service Rating Andrea By Anita72 on 10/14/16 10:05:47 PM PDT
Recommend this dealer? Yes

As always - my service rep took excellent care of me and my car . Andrea is professional yet personal; efficient ; and always keeps me informed .
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Dealer Response

We're happy to hear that you were pleased with the service you received here at BMW of Mountain View, Anita! We hope to see you again soon!

All Comments (1)
Service Rating Regular maintenance service By rajan123 on 10/08/16 06:54:49 PM PDT
Recommend this dealer? Yes

I had a regular service appointment with BMW of Mountain View. I scheduled an appointment online with a request for a loner car. There was absolutely no wait and it was hassle free to turn in my car. I had few doubts around mileage indicator. The agent Mr. Amir Shah actually drove with me and help m...
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Service Rating Service appoint for Tyre pressure light : Horrible experience By amitkgarg on 09/16/16 01:41:20 PM PDT
Recommend this dealer? Yes

This time the service was pathetic to say the least. I calling the service dept on 8/29, i was told that if i need loaner car the earliest available date is 9/7. I agreed to it, i really needed loaner car as I live and work in South San Jose. When I went for service i was told that there is no loane...
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Dealer Response

Thank you for reaching out to us. Your opinion plays an integral part in our customer service. If you'd be willing though, our General Manager would love to talk directly with you and rectify these issues. You can contact the GM at (650) 200-0149 -- we hope to... Read more

All Comments (1)
Service Rating great service By dingdong83 on 07/08/16 01:28:03 PM PDT
Recommend this dealer? Yes

The Service rep is professional and strive to provide customer satisfaction.
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