BMW of Mountain View Car Dealership Mountain View California | Edmunds
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BMW of Mountain View Sales Reviews

  • 150 E El Camino Real
  • Mountain View, CA 94040 (map)
  • (855) 241-0505
  • Chat with Dealer
Sales Rating: Updated! (Previously 0.0 Star Rating)

Purchase of BMW 528i

Written by Bodhi_81 on 01/28/14 10:45:15 PM PST Go back to Sales reviews
Recommend this dealer? YesUpdated! Purchased a vehicle from this dealer? Yes

I recently purchased a new 2014 BMW 528i from BMW of Mountain View. The sales representative I dealt with was Eric P. I initially approached Eric about 6 months back with a enquiry. He was very diligent in his approach and constantly kept in touch through emails. Ultimately, I decided on a 528i a couple of months ago. Unfortunately, the packages and color combination I had in mind was not available anywhere in the whole of North America. Eric was helped me place an order for the customized one and I did not have to negotiate much at all before placing the order. I had a price in mind and told Eric about it. He did not waste any time and came back to me with an affirmation. He also informed me about the wait time as it involved building the car in Germany and shipping here to US. Once the car arrived I was able to pick it up almost right away. The finance section did not take long either. Overall, Eric was very helpful and courteous throughout the whole process. I test drove many models and he was always more than willing to help me in my decision making process. He is very well informed about the technical aspects of the car too and was able to answer all my questions precisely and accurately.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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We are ecstatic of your strong recommendation of the staff and dealership! Do not hesitate to call if you need anything. Be safe on the road.

  • By autonation
  • on 02/06/2014
  • 12:02:54 PM PST
  • (dealer response)
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