California Dealerships - Moss Bros. Volkswagen of Moreno Valley California
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Moss Bros. Volkswagen Sales Reviews

  • 27750 Eucalyptus Ave
  • Moreno Valley, CA 92555 (map)
  • Chat with Dealer

Sales Reviews

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Sales Rating Stress-free Auto Purchase Written by RanchoMirage on 10/16/16 12:33:06 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I had a fine experience at Moss Brothers. Everyone was on the money and worked hard to get my business. I was impressed with the level of communication and responsiveness to my inquiries. I had actually negotiated my purchase price with Moss by the time I heard back from another dealer regarding a s...
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Sales Rating GTI Written by Louielogik on 09/05/15 10:20:39 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Great experience! Very friendly staff and knowledgeable about their product.
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Be ready for a painful experience Written by Calwolfie on 10/17/13 09:39:18 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I have used Edmonds before to negotiate a Internet purchase, and it has been relatively painless and at a good price. Apparently, Moss has figured out that more people are trying to avoid dealing with the walk up sales crew and has now made them all Internet sales reps. I thought I had negotiated a ...
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Dealer Response

Mr. Caslwolfie, It seems like you had a confusing experience at our Volkswagen Dealership and I would like to personally apologize. We try very hard to accommodate all our valued customers and it looks like we missed an opportunity with you. I would love to h... Read more

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Sales Rating A well deserved positive review Written by xfitaddiction on 06/06/13 09:10:50 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Last month I recently purchased a 2013 Volkswagen Passat from Moss Brothers. Typically I dislike the entire car buy experience. However, my experience this time around was much different! I worked with a sales associate named Michael C. He was extremely professional, explained everything in detail...
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Sales Rating Bait and switch Written by Carbuff48 on 05/31/13 04:47:59 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

We submitted a detailed quote request through edmunds and received back a quote. I followed up with an email to verify asking assurances they would not change the quote if we went in. When we went in they would not honor it and said all dealers do this. I will not deal with them again this is the 3 ...
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Dealer Response

Thank you for your feedback. I would like to get more details of your visit here. We strive to take care of every customer and this case we failed. For that, please accept my apology. Please call me at 951-485-4188. Amer Ali, General Manager, Moss Bros. Volksw... Read more

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