Service Camino Real Chevrolet Car Dealership Monterey Park California | Edmunds
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Camino Real Chevrolet Service Reviews

  • 2401 S Atlantic Blvd
  • Monterey Park, CA 91754 (map)
  • (888) 270-0408
  • Chat with Dealer

Service Reviews

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Service Rating Excellent Service By Oliver_C on 10/24/17 12:12:04 PM PDT
Recommend this dealer? Yes

Brought in my 2017 camaro zl1 today regarding the 10 speed trans recall. Service Advisor Corrina Vargas was very professional and nice. She was not only able to get the service done in a timely manner but also helped me get the rear bumper aligned which was discovered a defect after the vehicle deli...
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Dealer Response

Thank you for this amazing review. We are glad to hear that Corrina, Carlos, and the rest of our team were able to provide to exceptional service. We hope to work with you again in the future. Best, Herica Vidales: Customer Care Specialist hvidales@caminoreal... Read more

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Service Rating Sub-par service, no communication and lied to customer By SuPerWus on 10/29/16 08:39:25 AM PDT
Recommend this dealer? No

Have my car in their shop twice for the same problem (pop noise in rear spoiler area), First time did a mickey mouse job, they removed the spoiler and throw away two bolts and two clips!!, and loosen the screws on the spoiler as well. Pop noise is gone but instead the rattle noise come because they...
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Dealer Response

Your comments are very concerning to us and I want to ensure you that this is not how we normally run our business. We take your concerns very seriously and would very much like to speak with you if you would be willing to do so. Please contact us at your conv... Read more

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Service Rating Choose Your Service Technician/Service Writer Carefully By tward1944 on 03/28/16 11:34:10 PM PDT
Recommend this dealer? Yes

When making an appointment for service for your vehicle, ask for your service writer of choice, do not settle for the default. Service writer Chris Lopez at Camino Real Chevy in Monterrey Park bent over backwards to address our car troubles including arranging loaners when he wasn't able to repair ...
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Dealer Response

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Chris went out of his way to make sure your concern was addressed properly. We do apologize for the previous difficulties you ex... Read more

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Service Rating Return time and appointments are not kept By Mariavelasqiez on 11/10/15 12:08:36 PM PST
Recommend this dealer? No

I have taken my traverse in serveral times for air coming back after the car is turned off your mechanics cant seem to find a problem even though i have brought in a recording Every time i have taken my car in to get checked i am left without a car not good
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Dealer Response

I am sorry to hear you did not have a pleasant experience with us. It would mean a lot to our dealership if you gave me an opportunity to do my best in making things better. I would greatly appreciate if you can contact me to help me understand the situation. ... Read more

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Very happy with my first chevy truck By tomplumb5 on 10/20/14 06:58:52 AM PDT
Recommend this dealer? Yes

very friendly professional atmosphere, service done quickly ; there are a lot of chevy dealer ships between my home and Camino Real Chevy , im willing to drive the extra miles and get my work done at Camino Real Chevrolet
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Dealer Response

Thank you so much for taking the time to share your feedback with us. We strive to create a friendly, professional and quick service experience for all of our customers. It is wonderful to know that you feel confident to choose Camino Real Chevrolet for your a... Read more

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