Chevrolet of Montebello
Customer Reviews of Chevrolet of Montebello
Chevrolet Montebello
byon 09/30/2022
I appreciated all the staff at this location! I was provided the patience and time to ensure my experience was rememberable, while compromising during the entire deal to ensure both parties agreed. This location and staff put in the time while maintaining professionalism.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Fast and easy
byon 08/18/2023
Everything went smoothly
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Leasing scam
byon 05/23/2023
Things were great at first with my experience at Chevrolet of Montebello, but one week after signing the lease on my new Bolt, the salesman called me to say he made a mistake in the lease paperwork and wanted me to come back in and sign a new lease with a higher rate! This is a well-documented scam, and I am honestly very disappointed with what was otherwise a great customer experience. In short, I do not recommend using this dealership, as I do not believe they can be trusted to avoid pulling well-known scams like this one on their customers.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
1 Comments
Buyer B Ware
byon 04/14/2023
I came in with a pre-approved loan from SchoolsFirst, and still the process took 5 hours. I was hungry, thirsty, and exhausted. I should NOT have been there for that long. I also realized I was sold insurances that come standard with the vehicle I purchased. These extra alarms and insurances were really pushed and after sitting 5 hours in a dealership I just wanted it over. I would say that this practice is borderline illegal.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Chevrolet Montebello service department
byon 02/14/2023
I took my 2021 Chevy Colorado ZR2 Bison for service without an appointment and service department representative Chris J Lopez, took me right in, he was very professional answered all my questiand assure me of the timeline that it would take to have it done and he was accurate!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Chevrolet Montebello
byon 09/30/2022
I appreciated all the staff at this location! I was provided the patience and time to ensure my experience was rememberable, while compromising during the entire deal to ensure both parties agreed. This location and staff put in the time while maintaining professionalism.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great day at Montebello Chevrolet!
byon 08/27/2019
Great Shop! Very meticulous maintained. Everyone so friendly and helpful. I was in and out of there with my loaner car super fast. First time here and this is my new go to dealership. Only Place I’ll be going too.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Truck first oil change
byon 09/04/2018
Very nice personnel
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Tahoe
byon 04/15/2017
Dealing with the intenet sales team. After contacting Mike and let him know what I was looking for he found the Tahoe and for a good price too.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Servicing my car
byon 04/14/2017
Free car rental with vehicle service was the biggest serprise to me since i wasnt aware that i had that perk. It was an awesome and pleasent surprise.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service
byon 04/13/2017
Great customer service. Vehicle was returned on time as promised. Vehicle was repaired on warranty, no games. I plan on returning in the future.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil Change
byon 04/12/2017
I was able to dropped off my vehicle the night before and the vehicle was ready by 9:00am the next day. Quick service, great customer service!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent service
byon 04/12/2017
Fast, reliable, dependable..... Brought my car in for service, the team over at Montebello Chevy came through with out no mistake. Thank you!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent Service
byon 04/12/2017
Professionalism. Attention to detail and service reps have a lot of knowledge and definitely care about each concerns. I would definitely make the extra trip just to make sure I always have my truck worked on there
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Satisfied 2017 Chevy Cruise Owner
byon 04/11/2017
From my first contact until now the staff i have felt their care for client needs. I have already been telling of my experience to family and friends alike.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Without an Appointment!
byon 04/07/2017
Service was performed in a timely manner. Service advisors Bora and David were great! And I didn't need an appointment.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
The best car shopping experience ever.
byon 04/06/2017
The friendly sales people and our sales man Sam the online sales manager he was the best and I have recommended him and your dealership to family and friends.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service!
byon 12/05/2016
My wife and I had one of the best expierences ever here Benjamin Juarez was amazing. He's a respectful, funny, caring person didn't pressure me at all or make me feel like I had to do something I didn't want to I highly recommend this dealership to everybody. Great people and fun to work with! Go see Benjamin Juarez he's great!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Worst service department ever
byon 11/26/2016
Recommended by a family member for excellent sale people. Sales dept very nice however deceptive when trying to sell used vehicles. Claimed top of the line 172 point inspection of our vehicle. After all paperwork signed got vehicle home and noticed leaking oil. When husband checked underneath was caked with old mud. Took back to dealer was told they don't understand what happened. After stating that mechanic would be disciplined for signing off and not doing his job. They used the same mechanic the second time! Car still was still leaking oil and had to again take it back and complain a second time to the service manager. Upon leaving the dealership husband noticed other vehicles stick weed as used with oil puddles underneath them.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Great dealer
byon 09/07/2016
This is the 3rd car I have purchased at this dealer and I wouldn't go anywhere else. Ben Juarez is a great salesman and always takes care of me and gets what I want and gets me a great deal!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Awesome!
byon 07/28/2016
Quick and easy purchase of a used Suburban.They were all very friendly, informed, and very helpful. I appreciated that Chevrolet of Montebello did not try to hard sell me for all the extras and respected what i wanted, though they let me know what else might be available. My new car is in great shape and for a very fair price, it was well worth my trip down from Santa Barbara. Thank you!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Tom Denney is the best!
byon 11/11/2015
Times are hard right now for individuals in the oil industry as we have been hit hard by fallen oil prices. I have had two pay reductions levied and overtime is off limits. This significantly reduced my income. So I decided to give my former salesman, Tom Denney a call and see if he could help me get out of my two vehicles and into a couple of less expensive cars. Tom spent over a week working hard to get me the right deal on two cars and the best trade in value for my current vehicles. I drove two hours south of Bakersfield to see him because nobody can come close to helping me like Tom does. I have done my due diligence and know the car business too. I saved over $220 a month on my two new cars and the wife and I left Montebello Chevy very satisfied. I bought a car from Tom at Montebello Chevy last December and he gave me the best deal out there then. Well he doubled down this time and put me in a better position to weather this downturn to my business. I will only buy from Tom at Montebello Chevy going forward. Tom is a straight shooter and won't BS you or give you the run around like a lot salesman do
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments