Easy car buying experienceWritten by debbiek2 on 10/30/11 01:34:06 PM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
I was wanting to buy a new Honda Pilot and went on Edmunds to get quotes from 5 dealers. South Bay did not come in at the lowest, but since they were close and also closer to us than the other dealer, I asked if they'd go lower. They ended up beating all other dealers, so we locked in the price and I went in to buy the car. I did a test drive, filled out paperwork and then went through the finance portion. We paid cash, so that made the finance portion easy. Our salesperson, Steven Ngo, was very courteous and did not pressure us to buy any add ons. The dealership is very new and spacious and had a cafe, wi-fi, flat screen TV, kids play area and lots of reading material. Only reason for a 4 star instead of 5 star is we had to wait a bit longer than I would have liked considering we already agreed on a price and was paying cash, but they were very busy that Saturday.