South Bay Honda Car Dealership Milpitas California | Edmunds
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South Bay Honda Sales Reviews

  • 920 Thompson St
  • Milpitas, CA 95035 (map)
  • (408) 540-6614
  • Chat with Dealer
Sales Rating: Updated! (Previously 0.0 Star Rating)

South Bay Honda Ill treats their customers

Written by badsouthbay on 12/20/09 12:00:00 AM PST Go back to Sales reviews
Recommend this dealer? NoUpdated! Purchased a vehicle from this dealer? No

PLEASE DON'T BUY A CAR FROM SOUTH BAY HONDA Today I just went through my worst car buying experiences. This dealership may offer you a few dollars less than other dealers because they are new dealership and they are trying to ramp up their sales, but please don't fall for their enticement of a few dollars low price, because ultimately after they draw you in they treat customers like crap! We were ill treated by this female who likes to call herself the boss of the place, called Jade. I think any customer should refuse to talk to her if being treated with bare minimum courtesy(let alone great customer service) is of any importance to you. This woman was [violative content deleted]. She created a scene in the place, yelling at me and my friends that accompanied for buying a car. This is not the kind of experience I am looking for when buying a $40,000 car. I am worried that this dealership is even employing such kind of people, who don't have any idea on what basic customer service is. This is specially concerning because she claims that she is the director of finance. Any dealership that encourages such kind of attitude should not be encouraged and patronized. PLEASE DON'T BUY A CAR FROM SOUTH BAY HONDA

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not available While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Not available

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I walked in to South Bay Honda because they offered the cheapest quote. They were also the only ones with the car in stock. The others offered to bring it in from other dealers. Isaac (who is popular in this forum :)) was the one who helped us with the car. I think he was doing his job rather well and gave us the options without pushing us. The dealership has a few things going forward it - open floor plan, cafeteria and kids play area. Made our car buying experience a lot better.

  • By bvijaykumar
  • on 09/12/2011
  • 04:03:00 PM PDT
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