Service Reviews - 1821080131

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Dealer Service Reviews

Service Rating:

Care about Customers Satisfaction

Written by pinheadh78 on 01/24/13 10:34:20 AM PST Go back to Service reviews
Recommend this dealer? Yes

We went to Piercey as of all the dealerships in my area theirs had the lowest starting price on a new vehicle in the color and trim options we wanted. Dealership was easy to find, test drives went great, and the staff accommodated our needs for staying a little late past closing to get everything done. When there was trouble with the initial vehicle purchased and delivery the staff at Piercey worked hard to win back customer trust and satisfaction. They helped to find an alternate vehicle then lowered the price, added warranties, and included some features free of charge as compensation. In the end we drove away in a new vehicle feeling good about the price we paid, the dealership, and the vehicle. Through it all the staff was courteous, professional, and easy to talk with during negotiations. I would feel confident recommending Piercey to my family.

Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Yes Did the dealership complete the work within the timeframe promised? No Did the dealership provide you with an accurate quote of the work to be performed? Yes Do you feel the price paid for service(s) was fair and appropriate? Yes Did the dealer honor all commitments made? Yes

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