Sales Reviews - 1965196197

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Dealer Sales Reviews

Sales Rating:

straight forward, no game playing

Written by shemato on 12/04/12 09:39:17 AM PST Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I sent a quote request via Edmunds to several dealerships for a gas Highlander Limited. Steve F. came back with a price much lower than others. Others also tried to bait me to their shop. I do not like to buy anything under pressure and I know what I want. Steve did not try to pressure me to buy anything extra, though, Bill the finance director, tried to sell me more stuff, i.e. etching, low jack, pre-paid maintenance. I bought etching (only couple hundred dollars, I do not mind letting them make a little bit profit of that) and pre-paid maintenance. I am not sure if I got the best deal for them, but I don't think their price is that outrageous. There was a little sales pressure there, but that is understandable and the level is acceptable.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Not applicable

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