Merced Chevrolet
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this dealership is seriously lacking! Beware!
Written by 04/16/2012
onWe bought a car last month and though we are happy with our car, but we ARE NOT HAPPY about how shady this dealership has been about paying off our trade in. We are coming up on almost a month since we handed over our car for a trade in. They have not paid off the remaining loan as was promised in our contract. They were quick to cash our pre-approved loan check from our bank (within a week), but can't seem to function properly when it comes to owning up to their side of the contract. We have been calling and calling but we get the run around and then told we will be called back... and surprise, surprise.... NO ONE calls back. It's very disappointing that a dealership would behave like this. I would not recommend this dealership because either they do not have the money to pay off our trade-in or they are just simply lazy. The BBB has been contacted and a complaint filed. We are about to seek legal representation because we do not want to be stuck with this bill, if the dealership tries to pull the old bankruptcy scam. Oh, by the way, if you recently bought a 2005 Infiniti G35 from this dealership (our trade-in), the title still has a lien on it and you will not be able to register the vehicle until Merced Chevrolet fulfills its contractual obligations.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No