Service Moore Buick GMC Car Dealership Los Gatos California | Edmunds
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Moore Buick GMC Service Reviews

  • 15500 Los Gatos Blvd
  • Los Gatos, CA 95032 (map)
  • (408) 335-4625
  • Chat with Dealer

Service Reviews

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Service Rating Great Dealership By gksanjose on 11/10/16 09:03:04 PM PST
Recommend this dealer? Yes

I always get the best service at Moore Buick. The.office staff are invariably friendly and competent and I trust the technical staff to do their best to keep my cars in top condition.
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Dealer Response

Thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our service department was able to gain your trust in our business. We l... Read more

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Service Rating Mr By accountinfo on 12/08/15 09:24:32 AM PST
Recommend this dealer? Yes

I relaxed in the waiting room with a cup of coffee, watched TV and before you know it my vehicle was ready.
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Service Rating Duramax Repair By TNZNXS15 on 11/27/15 04:30:57 PM PST
Recommend this dealer? Yes

The day before Thanksgiving my Truck won't start. I determined fuel filter problems and with help from Moore Buick narrowed the problem down to the fuel filter housing/assembly. Had the truck towed to the service center at about noon. Didn't expect to have my truck back until the following Wednes...
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Dealer Response

We appreciate your time to share us this review. I am pleased that our staff was able to provide you a friendly and quick service experience. Thank you and please donít hesitate to contact us if you have any questions or concerns about your car. Bret Moore bm... Read more

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Service Rating Customer Service By Pamelak123 on 11/22/15 09:02:25 AM PST
Recommend this dealer? Yes

Good customer service. I left my car for an oil change and a small problem to check and a few hours later got a call from David Esparza to go pick up.
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Dealer Response

Pamela, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Facebook; we offer exclusive specials for our... Read more

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Service Rating Moore Buick Survey for my 2012 GMC By Mare0828 on 11/19/15 08:26:49 AM PST
Recommend this dealer? Yes

They are friendly knowledgeable and I felt they really cared about me and my car. Instead of saying you need this and that they say we suggest. I liked that. I trust them explicitly.
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Dealer Response

Thank you for your wonderful feedback. At Moore Buick GMC, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Bret Moore bmoore@moorevalue.com

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