Sales Reviews - 614508835

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Dealer Sales Reviews

Sales Rating: Updated! (Previously 0.0 Star Rating)

Not pushy - great service!

Written by jazzman786 on 02/09/13 09:38:58 PM PST Go back to Sales reviews
Recommend this dealer? YesUpdated! Purchased a vehicle from this dealer? Yes

Our sales representative, Julio R., was an absolute pleasure - he was very knowledgable of Volvo product line and was able to answer all our questions. After visiting the dealership in September and just test driving a Volvo S60, I received two emails from Julio letting us know if specific specials available. I finally returned in January ready with my Costco car-buying benefit in hand. Julio and his sales manager, Roy, were very helpful in explaining how the Costco program worked - no haggling necessary; the price was below invoice. Since we had somewhere to be, we left about 45 minutes or so later, while they prepared the paperwork and the car. We came back close to the end of the business day to sign the paperwork, empty out our trade-in and get acclimated to the car. Very smooth and relatively painless sales experience.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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Comments

We are so happy to hear that your recent experience with our dealership was a positive one! We try very hard to make sure every customer is a satisfied one so it's gratifying to know we achieved that goal with you. Please let us know if there's anything we can help you with in the future and happy driving!

  • By autonation
  • on 03/08/2013
  • 01:40:35 PM PST
  • (dealer response)
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