Know what you want before handWritten by rlo3 on 11/19/08 12:00:00 AM PST Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? Yes
I had a good experience because I got a few quotes via the dealer quote service. Must of had 6 quotes from local dealers within 50 miles. Hayward of Honda said they would match them and beat it by 100.00. So I got myself there and everything was going fine until the very end. That is when they tried to tack on a destination fee. I had none of that and made them match the quote I showed them less 100.00. They eventually did as I got up to leave. So i sent my niece there with similar quotes in hand. Well they did the same thing and tried to tack the dest fee on at the end. Brought her to tears when she wouldn't back down and pay it. Made her and others with her real mad. They eventually left and bought it for the price she wanted from [another dealership]. So moral is, know what you are going to pay before buying the car and leave if they don't honor what they say.