Bait and SwitchWritten by virgogoldp on 09/06/12 12:53:13 AM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No
I was duped into believing an awesome deal was being offered me and what a sacrifice the dealership was making to get me into a used vehicle at a price that was affordable for me. I really felt I was receiving customer service at it's best. I needed my to return with paperwork and money and stated I would return 'the day after tomorrow.' "Okay," I was told, "when you come back I'll have everything ready for you." I got there ahead of my scheduled appointment time and was told the car was sold. "If you give us a chance, we'll find you a similar car." Thank you, but no thank you. You can best believe I will let every person I ever talk to about buying a car to not trust Honda of Hayward to keep their word on a "deal" that sounds just right for you and your budget.