Customer Reviews of BMW of Fremont
Amazing Sales Experience
byon 03/26/2024
Amazing staff at a beautiful dealership! This is my 2nd car purchase here and will never go anywhere else. I live in San Francisco and drive 32 miles just because they make me feel appreciated! This is the best BMW dealership in the Bay Area! Ask for Dilip- he’s the best in sales!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Amazing Sales Experience
byon 03/26/2024
Amazing staff at a beautiful dealership! This is my 2nd car purchase here and will never go anywhere else. I live in San Francisco and drive 32 miles just because they make me feel appreciated! This is the best BMW dealership in the Bay Area! Ask for Dilip- he’s the best in sales!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Car purchase
byon 03/23/2024
I recently purchased my X5 from BMW Fremont and had the pleasure of working with Winnie. She was absolutely fantastic! She was friendly, professional, knowledgable and went above and beyond to make sure I had a positive experience. If you're looking for a new car, I highly recommend working with Winnie.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service and turnaround
byon 03/22/2024
The service manager made the service process look very smooth and great customer hospitality
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Purchased BMW 330i
byon 02/18/2024
I recently purchased BMW 330i from BMW of Fremont, and I couldn’t be happier with the entire process. From start to finish, the team at BMW of Fremont made it a seamless and enjoyable experience. Mutasim Khan, our sales representative, deserves special recognition. Despite it being our first car purchase, Mutasim guided us through every step with patience and expertise. He answered all our questions, addressed our concerns, and ensured that we felt comfortable throughout the process. His professionalism made the entire transaction quick and hassle-free. Thank you, Mutasim Khan, and the entire team at BMW of Fremont, for making our car-buying experience memorable. highly recommend BMW of Fremont to anyone in search of a quality vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
BMW i5
byon 02/01/2024
Our BMW Sales Agent, Jorge of BMW Fremont provided us with all the information we needed to get the car we really wanted. He was honest, polite, available to answer all our questions and provided excellent service. There was no pressure from him and we liked that he always had an answer or would find out and got back to us right away. Overall, Jorge is an amazing sales agent for BMW. The BMW of Fremont was clean and always available to help with any questions.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Purchased a new BMW X1!
byon 02/01/2024
Jorge was extremely helpful with our recent purchase of a BMW X1 at BMW of Fremont. He made sure that we got the best deal and helped us get set up with the brand new car and all its many features. He was very professional and it made the car buying process go by smoothly.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best BMW dealer in NorCal
byon 01/25/2024
This was my first BMW, I'd shopped virtually all the dealers in NorCal, and super glad I bought it from Fremont. From start to finish, everyone there was professional and knoweldgeable without any pressure. Hats off to M.K. and Omar for making the entire experience effortless.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
BMW 2024 EV
byon 12/28/2023
We an excellent experience in purchasing our first BMW EV. Sergio was wonderful and making sure all of our questions were answered. Thank you for making the sales an easy one.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Lee Sherwood
byon 12/12/2023
In a time where its almost impossible to find someone who genuinely cares about the customer, I found Mr. Adam Noble to not only bevknowledgeable and confident, but above all focused on meeting my needs as a customer. A total professional. I'll definitely be telling my friends & family.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Yes
1 Comments
Bad experience
byon 12/11/2023
I did NOT have a positive interaction with this Freemont dealership. To summarize - the whole transaction was completely unprofessional, deceiving, unorganized and intimidating. I would not recommend dealing with them, I did not feel as if they were transparent or truthful in the way they operate.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Seem less service
byon 12/08/2023
I had my BMW X5 serviced, was great experience. They answered all my questions and concerns.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Experience, Keep it up BMW Of Fremont!
byon 12/08/2023
I recently leased an i5 with BMW of Fremont. It was an easy, convenient and pleasant experience. I made a deal over the phone which I appreciate being a non local customer. Special thanks to Mr Aulakh ( Manager Sales) who took personal interest in negotiating the deal and helped me make my mind to go through with it. Also a big shout out to my sales agent Mr. Ahsan Rahimi who was equally helpful and honest with the whole process. Ahsan was helpful in responding to my queries regarding the car after I had brought it home. Overall, this was one of the best car buying experience. I would recommend them highly.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
BMW Fremont Service Dept
byon 12/07/2023
Good experience with the Fremont BMW Service department, from the phone call to set up the appointment to the quick and efficient one-year express service. Service Advisor Alvin Lee was informative and great to work with.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Exceptional Service Experience over 15 years!!!!
byon 12/07/2023
I have been a loyal customer for service for over 15 years now. Honestly, I roiling consider moving - because of Nick Lal. In today’s world where everyone is super busy he ALWAYS makes time for his customers. He is professional, courteous, knowledgeable and very very customer oriented. Just a fabulous customer service experience. They say sales sells first car and service sells the next…Well, it’s true. My son just bought his Z series sports car just because of how Nick looks after his customers. Just can’t speak higher than that!!!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Leasing BMW iX xDrive50 from BMW Fremont
byon 12/01/2023
This was my first time to purchase/lease a car from BWM Fremont dealership. They were friendly, professional and accommodating to all my inquires. Always willing to explain with ease all the details regarding the car to be purchased/leased. It was my first time leasing an EV and had too many questions. Never felt pressured to make any decisions. at any time.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Busing experience at BMW Fremont
byon 11/29/2023
My family and I had a wonderful experience at BMW of Fremont, thanks to Edward and Omar. Their knowledge and professionalism made the car-buying process smooth and enjoyable. We're thrilled with our new BMW and highly recommend their excellent service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Professional Staff
byon 11/29/2023
I recently bought a 2024 X5 and the interaction from Sales, Finance, and the technology associate were of the highest quality. No pressure, answered all my questions, got me fully setup before driving away, etc. I would easily do business with them again.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Parts
byon 11/26/2023
People were professional and friendly !
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Tire change
byon 11/24/2023
Charles was prompt in getting me setup.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 11/21/2023
The service time took a little bit longer time than expected.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
535i BMW owner
byon 11/20/2023
I had arrived early for my 8:20 am appt for an oil change and brake fluid replacement on Nov 11. The service tech also added Standard Scope of Service $132.88 and Vehicle Check $264.88 to my services The waiting area was filling up with people waiting for service. I ended waiting 3 1/2 hrs and felt like the last person in the waiting area at noon. When I picked my vehicle, I was expecting a checklist of my vehicle conditions which I had paid for. None was provided. Just an assurance by the service tech that my vehicle was OK. I purchased my vehicle from this dealer and had been servicing my vehicle there for the last five years. I always had excellent service from this dealer until that Saturday. Was there a comprehensive checklist done by the mechanic?
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
2 Comments
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
1 Comments