Service Reviews - 70501

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Dealer Service Reviews

Service Rating:

Don't care attitude of the service folks (Fix one but break the other)

Written by nanonuke on 06/19/08 12:00:00 AM PDT Go back to Service reviews
Recommend this dealer? No

Had taken my car a little while ago to get a problem fixed. The driver window was not rolling up, They fixed it but they had broken internal structure (Power section of the windows on the driver side) to get to the glass and they did not even mention it and when I showed it he responds "Ooh!! sorry since it's a little older car we don't have parts and we thought you might just be fine with it". I have serviced my car only at Honda dealership and with this kind of response I was shocked. I was furious and when I demanded they fix it, The service person took down my contact # and just said, we will order the part and then call and so far it's been 2 months and there has been no call and when I call,It's just another excuse or the other and you cannot even talk about it because you have to keep repeating t so many times

Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Not available Did the dealership complete the work within the timeframe promised? Not available Did the dealership provide you with an accurate quote of the work to be performed? Not available Do you feel the price paid for service(s) was fair and appropriate? Not available Did the dealer honor all commitments made? Not available

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