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Written by limeyhoya on 02/07/09 12:00:00 AM PST Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

If you're a USAA member, this is one of your few Honda choices in the Bay Area. Do all your negotiating online and you'll be fine. As for high-touch, customer service and post-sales commitment, forget about it. This is an AutoWest dealership and as such, it's all about getting warm bodies through the door and out again with a car in tow. Also, don't think for a moment that you're a valued customer. You will be right up until the moment Honda of America calls you and you submit your "5 out of 5" rating for them - then you're cold meat.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not available While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Not available

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