Internet OnlyWritten by limeyhoya on 02/07/09 12:00:00 AM PST Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? Yes
If you're a USAA member, this is one of your few Honda choices in the Bay Area. Do all your negotiating online and you'll be fine. As for high-touch, customer service and post-sales commitment, forget about it. This is an AutoWest dealership and as such, it's all about getting warm bodies through the door and out again with a car in tow. Also, don't think for a moment that you're a valued customer. You will be right up until the moment Honda of America calls you and you submit your "5 out of 5" rating for them - then you're cold meat.