Folsom Lake Kia Car Dealership Folsom California | Edmunds
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Folsom Lake Kia Sales Reviews

Sales Rating:

Couldn't be happier

Written by kevin95630 on 01/12/13 07:57:33 PM PST Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My experience with FLK was exceptional. I'm a cynic, and having bought several new cars in my life, have been through the gauntlet a time or two, and prepared to do it again. But it never happened. They readily gave me price quotes by email and didn't pressure me. The salesman Cesar, worked to find me exactly what I wanted. They didn't have the EXACT car and options that I wanted so he brought one in from Reno, without asking me to commit to anything first. The car he brought in had some additional options that I didn't want, and Cesar knew that. Guess what? I didn't pay for them, they were thrown in. I got my new Optima for well under sticker price, plus another $2500 in factory incentives. Never the slightest pressure. Even the finance office, which ALWAYS trys to sell the clear coat wax and rustproofing garbage, didn't do it at FLK. I kept waiting, and was ready for them, but it never came!

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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Kevin-Thank you for that fantastic review. It's so great to hear what a great job our team did during your recent visit with us. We look forward to have a long and lasting relationship with you. We look forward to your future visit with us. Also, visit us on our webpage & Twitter where you'll find great deals waiting for you! Best, Jon Peterson- General Manager

  • By folsomlakekia
  • on 01/15/2013
  • 10:42:49 AM PST
  • (dealer response)
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