Run for Your Life!Written by NoFLK on 01/29/09 12:00:00 AM PST Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? Yes
I bought a new car at Folsom Lake Kia in June. Their incompetent finance dept lost my file and never paid off my trade. 4 months later after begging for info on where to send a payment I found out they didn't do anything with my file. I returned the car to them...what happened to my trade in? You guessed it - the bank they did not pay off (as they promised) reposed it. So now after their utter and complete incompetence, POOR customer service and zero communication I get to pay for a car that the bank sold and my credit is trashed. Thanks FLK. You wanna give em a go? Buyer beware...they are incompetent, lie, and could care less that they destroy your credit. RUN FOR YOUR LIFE!