Folsom Chevrolet
Customer Reviews of Folsom Chevrolet
Car Buying Experience
byon 10/18/2017
I would like to thank Curt Thomas, it was a quick and easy buying experience and he is very polite and professional.
Robbed
byon 09/18/2017
Mr. Marshal Crossan Mr. Larry Crossan President and General Manager This is an unfortunate experience my wife and I had with Folsom Chevrolet and employees. (Traverse VIN # 1GNKVHKD7FJ178376) Contacted Salesman Jang Dhaliwal on October 7th, 2015 and he sent an E-mail quoting new a Traverse at $34,000. Went to visit dealership Monday October12, 2015 and told Jang the Traverse was too expensive, couldn’t afford. We test drove the Equinox and the ride was not comfortable because of my wife’s Vertigo. Was told by Jang Dhaliwal and Scott Runkle, Jang’s boss, they had a used Traverse as an Internet Special for $28,000.00 Test drove and took their word and purchased the vehicle and signed the contract Checked the contract in December and saw there was something wrong – paid over $32,000 not the promised $28,000.00 Sent Jang an e-mail requesting him to tell me the internet cost – no reply so I went on line and found the car was advertised by Enterprise for $29,000. We tried to resolve this problem and trade for an Equinox and was made promises by Joe Barto which he came back two weeks later and said he could not make us a better deal with a less expensive car. So we decided to trade the Traverse at the Ford dealer at Folsom Lake Ford, in the same auto complex, for lower payments. The following is what we feel we were robbed … Moneys lost… $3500.00 (Cash down payment) 500.00 (From trade in-Mazda) $4000.00 (Difference between verbally quoted cost $28,000 and actual charged, $32,000 paid.) A loss of approximately $8000.00. We are asking your assistance in recovering some or all of the monies we lost. Sincerely, Cecil Dyer [contact info removed]
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
1 Comments
Amazing Experience!
byon 01/28/2017
Our salesman Jay was awesome! I am a return customer and was buying a great deal for one daughter and my second daughter was given such a great deal that we ended up purchasing two cars. All the staff was excellent!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Super Awesome Experience
byon 09/08/2016
My experience has been nothing less than amazing. It started with meeting one of your sales consultants Jang Dhaliwal. He treated me with respect from the beginning all the way up to the sales transaction. Not once was he ever pushy or aggressive. He was always patient, kind and honest. Aside from my experience with Jang, I've have nothing but great things to say about the entire staff at Folsom Chevy. From the operator that answers the main line, to everyone from Parts, Service and Sales, it's been a great experience. I will definitely come back for my next vehicle. I intend to recommend Folsom Chevy to as many people I know that are looking for not only a great experience, but an awesome one. I am super happy with the experience and would do it all over again.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Friendly and professional staff
byon 04/20/2016
Sean was wonderful. Very patient and helpful. Also, Folsom Chevy is much more honest than the 'other' guys in Roseville. We had a great purchasing experience, and LOVE our new Silverado! We have already recommended many of our friends and family to visit when looking for a new vehicle. Thank you to all at Folsom Chevy.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
awesome
byon 01/09/2015
Dealing with Charles was amazing. . He was able to get me everything that I could have wanted. . I will strongly recommend Charles to all my friends and folsom Chevy. .
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great car buyng experience
byon 11/11/2014
Rod Hawkins and Charlie Russo were a pleasure to work with and I look forward to making my next vehicle purchase with them.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Folsom Chevrolet Rocks!
byon 08/28/2014
Lyndell is fantastic! He made first time buying so easy and was so helpful in figuring out which car was right for me and the best way to do it. Roger was also a huge help. All around great staff! Thank you guys so much!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Had the spark to get a Volt
byon 08/14/2014
Knew what I wanted, knew what I wanted to pay, and Charlie was pretty good about letting my wife have her way. ;)
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
DENNY YOUR THE BEST !!!!!!!!!!!
byon 08/13/2014
Denny was by far the best Sales guy I could have ever wanted! He truly is like a friend to me now. He did a amazing job and worked MAGIC compared to John L Sullivan in Roseville. He really did give me the best deal I could have ever got! I love my new car!! And Denny was truly a life saver and got me a car on my BDAY how cool was that!!! I will forever thank Denny for his work and will cont. to refer anyone to him and will even stop in to say hi to him thats how amazing he was!! He needs to get employee of the month ;)) THANK YOU DENNY JOE AND I ARE SO GRATEFUL WE GOT TO WORK WITH YOU! YOU MADE WHAT STARTED AS A TERRIBLE/ DREADFUL FIRST CAR EXPERIENCE TO THE BEST AND FUNNIEST MOST AWESOME EXPERIENCE EVER!!! THANK YOU!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Best car buying experience ever
byon 04/30/2014
We called first to see if you had the vehicle that we were looking at online, it was not available but the salesman we talked with (Butch) said that you had several similar vehicles. we arranged to meet with him the following day and he was very helpful, we chose a 2013 Tahoe and the purchase went very smoothly, we didn't get what we thought we needed for our trade but i guess the consumer is never going to be happy with the dealers offer :) , everyone we spoke with and the entire staff was very pleasant and friendly. We had to return the next day because we hadn't put the new DMV sticker on our trade and we wanted to make sure it got to the right people. Butch and the rest of the staff that we had been dealing with were off that day but again everyone we spoke with was very helpful and friendly. we are both nearly 60 and have purchased many cars over the years from different dealerships and yours was by far the best purchase experience we've ever had. Thank you very much.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Thank you, Folsom Chevrolet
byon 07/17/2013
The entire team at Folsom Chevrolet were responsible for the best new car buying experience that I have ever had. Since they didn't have the Equinox in their inventory, they located the exact model and delivered it to me the next day.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Great Experience
byon 03/08/2012
Couldn't have asked for a better dealership! Highly recommended. Ask for Dave and Marty to do business with!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Do Not Buy from this Dealer
byon 09/27/2010
I had the poorest experience here. I haggled with the sales people for hours and left the dealer to get lunch. They treated me as if I were a cash cow and repeatedly told me they could not do what they ended up doing -- selling the car at a price I could afford. Furthermore, a week after I got the car the transmission failed and they refused to honor the warranty. Folsom sells inferior products and Chevy and GM produce inferior products. Wake up! Get with the times! I would have to say that this will be the last time purchasing from Folsom Chevy, or any Chevy dealer for that fact. It will also be my last time purchasing a GM brand. Chevy, Folsom Chevy and GM: say good buy to a long-time and formerly loyal customer. Hi Honda and Nissan!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Great deal on my new truck
byon 11/03/2007
I got a great deal on my new Silverado. I was treated very well by the salesperson and the loan guy. I will come back again.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments