Sales Reviews - 509235370

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Dealer Sales Reviews

Sales Rating:

Dishonest Dealership

Written by cavellemac on 03/13/12 03:38:11 PM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

This is the most dishonest dealership I have ever encountered. I bought a car from the Used car lot several months ago. The car was missing a OEM body part (lower rocker panel). I was told the part was already ordered "there is no way we will sale a car missing a part" is what I was told. After weeks of waiting no response from dealership. When I call no one is available so I go down there personally and was told the part is at the Vallejo store. I wait another couple weeks still no reply. The last time I go to the dealership sales mgr tells me the used car mgr no longer works there and the salesman is out with a back injury. Sales mgr says he believes my story but he can't do nothing about it. BUYER BEWARE they have zero integrity and are smug and dishonest. I have bought from many Toyota dealerships and this is the first time I have to rethink car companies. I will be pursuing legal actions against them. I have paid too much money for this car to be missing body parts.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Yes Did the dealer honor all commitments made? No

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