Sales Reviews - 510444491

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Dealer Sales Reviews

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Stay away from these guys

Written by beniciajoe on 11/04/11 07:31:22 PM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

You, and Ford Motor Company, deserve better. Working with this dealership has been one of the most frustrating experiences of my life, with the sales and parts departments and dealership management proving themselves to be idiots or imbeciles time after time during the month that we tried to purchase the car we had ordered through the dealership. When we first arrived to pick up the vehicle, none of the accessories had been installed. During the next few weeks Ford Fairfield tried to get us to accept accessories other than what we ordered, argued that the standard vehicle already included the accessories and otherwise lied and mislead us. Four times we were told that the vehicle was ready to be picked up. Four times we walked away without the car since it was not as ordered. Please don't spend your money at Ford Fairfield - and let's hope Ford Motor Company fires this dealership group and gives the franchise to a group / organization worthy of all of our business.

Dealership Experience

How quickly did the dealer respond to your email inquiries? No response While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? No Did the dealer honor all commitments made? No

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