Fairfield Subaru Car Dealership Fairfield California | Edmunds
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Fairfield Subaru Sales Reviews

Sales Rating:

Do not honor prices quoted online

Written by wheels22 on 05/07/11 01:17:27 AM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No, Did not get pricing desired

They offer prices on the phone and in person that they never intend to honor them. I initially found Jay Vaswani to be polite and responsive. Once he realized that I was leaning towards another car from another dealership, he quoted a very competitive price to "have my business." Several times I asked for conformation, but all I got was round numbers. After a range was finalized, I drove over an hour to Fairfield Subaru. Once I got there, the price increased by about $400! Jay offered to drop the price by $100, but only after I started to leave. His last argument was "you don't want to waist another day searching for another car." Needless to say Fairfield Subaru didn't get my business. I wasted a lot of time with them. STAY AWAY!!

Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 1 hour While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? No Did the dealer honor all commitments made? No

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