Service Elk Grove Ford Car Dealership Elk Grove California | Edmunds
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Elk Grove Ford Service Reviews

  • 9645 Auto Center Dr
  • Elk Grove, CA 95757 (map)
  • Chat with Dealer

Service Reviews

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Older Reviews (over 2 years old)

This dealer does not have any current reviews. The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating 2013 Transmission problems By da_one on 08/06/14 09:08:10 AM PDT
Recommend this dealer? No

While I do understand FORD is not acknowledging the transmission problems and saying the jerking, sputtering, miss shifts are all within "factory specs", I do not like the fact that the tech that was with me to replicate the problem, told me that I did not know how to drive a "manual" automatic. WHA...
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Dealer Response

Hi, my name is Cale Wood and I am the General Sales Manager at Elk Grove Ford. It is very unfortunate to hear that you had a negative experience at our dealership. We strive to provide customers with exceptional service during every visit. Please contact me at... Read more

All Comments (1)
Service Rating Horrible Service. Will waste your time! By kell9 on 10/17/11 02:36:02 PM PDT
Recommend this dealer? No

I made an appointment for a grinding noise and upon arrival I tried to explain to the guy what was going on. He literally replied.... It is because the change in weather from hot to cold. I questioned him saying my car has been making this car since summer (hot weather) and that blaming it on a weat...
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