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Disappointed With Ryan C. Updated!

Written by consumersr on 07/16/13 09:06:05 PM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

(07/17/13 11:06 AM PDT)- The name of the owner and manager is Ryan C.

Original Review - NO MATTER WHAT, DO NOT BUY YOUR CAR FROM DUBLIN TOYOTA. RUN AS FAST AS YOU CAN. I REPEAT, DO NOT BUY FROM DUBLIN TOYOTA. THEY HAVE SO MANY LAW SUITS AND COMPLAINTS. They will negotiate with you. After negotiating, the contract will be different. They will confuse you. I couldn't believe that in the 21st century, the "BAIT and SWITCH" is well alive. You will lose your down payment whether in the form of trade-in or cash. I lost my down payment, never reflected on my contract. I talked to BRIAN C. (Owner and Manager) personally about my situation. Though, I wanted a full refund of my down payment, he agreed to refund part of it. Two months had passed, I never received a check from him. He never returned my phone calls even after leaving messages in his answering machine and receptionist. WHAT A CROOKED BUSINESSMAN!!!! This is the type other businessmen avoid. An honest businessman will keep the deal with you even with a handshake and honors his words. NOT WITH BRIAN C. What a shame!!!!! You don't know me but I want to help you from any misery. Otherwise, I won't even write this review. If you want to buy Toyota, GO TO WALNUT CREEK TOYOTA. I wish I did.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? No

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