Sales Reviews - 287577046

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Dealer Sales Reviews

Sales Rating:

Good experience via buying service

Written by chrispmorgan on 12/17/12 10:16:38 PM PST Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I used the Consumers Checkbook buying service for my most recent purchase and was content with my experience at City Toyota. Pluses for being near Colma BART, free wifi, an espresso bar and plenty of inventory of what I wanted. Minus for a modest amount of hard sell materialized even when I was clear about things I didn't want (I also realized in retrospect I should have counter offered on the security add-on I wanted). I think they could improve buying efficiency to one hour from the ~3hrs it took for somebody like me who is paying cash by allowing me to fill out forms online ahead of time. Friendly and honest service. Would recommend.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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