Service Theodore Robins Ford Car Dealership Costa Mesa California | Edmunds
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Theodore Robins Ford Service Reviews

  • 2060 Harbor Blvd
  • Costa Mesa, CA 92627 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Scheduled Service 2014 Ford Escape By FrankVisco on 10/11/17 09:29:39 AM PDT
Recommend this dealer? Yes

I made a phone appointment with Ned, service advisor, for basic service and oil change. Ned wuoted me a price and indicate the whole prices would take an hour and a half. He was right on with both. I waited for the service in the lounge which had comfortable seating, Starbucks coffee and two big ...
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Service Rating Awful Experience By Carpdmr on 10/06/17 11:15:23 AM PDT
Recommend this dealer? No

I bought a 2017 Fusion from this dealer, within a month I would come out in the mornings and car was completely dead. Took it to this dealer, missing time at work, they had it all day and then told me they couldn't find anything wrong. a month later same thing. The third time they had the car all da...
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Service Rating Service and sales By annawp37 on 09/10/17 08:20:42 AM PDT
Recommend this dealer? Yes

Always a pleasure to visit Robin's Ford because the service is quick and excellent, the people are most accommodating and pleasant, their work is spot on. We travel quite a distance to go there, but it is worth it. We have had service, sales and fender repair work done here.
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Service Rating Outstanding Service Department at Robins Ford By RJ_Kirschner on 08/12/16 01:08:37 PM PDT
Recommend this dealer? Yes

Pete is a great service advisor! Reliable, delivers on time every time. Robins Ford is where I do all my auto and truck business!
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Dealer Response

Hi RJ and thank you for this great review! We're very happy that Pete was here to help you and treated you with the customer service we know you deserve. Thank you again and we look forward to working with you again in the future! Sincerely, Dave Robins, ... Read more

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Problem, Problem Found, Problem Fixed, Done! By Kaylo on 03/17/15 06:41:38 AM PDT
Recommend this dealer? Yes

My check engine light was on, they found out what it was, a leak in a valve that was under warranty, they fixed it.
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Dealer Response

Thank you Kaylo for this review, and for coming into see us. I'm happy we could be of service and make sure everything was squared away. If there is anything you need, please don't hesitate to let us know. Sincerely, Dave Robins, General Manager and Owner

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