Sales Reviews - 394731121

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Horrible car purchase experience

Written by wcpan on 01/30/11 10:39:08 PM PST Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

I am looking for a 7 seater luxury SUV and went to audi concord to checkout Q7, the sales person there was great till he started talking about the price, and from there on things turned very bad. ..they were not able to explain how come the car price they showed me was over $6k over msrp price and kept asking how much money I would like them to make!! Overall the sales folks were very rude and unprofessional...simly my worse experience at a car dealership.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? No Did the dealer honor all commitments made? No

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TO: WCPAN After discussing your "review" with our staff at AUDI CONCORD we have concluded that the above transaction/conversation never happened. I spoke with all the sales staff at Audi Concord including the Sales Director and in the 90+ days we have been open we have never added a unnecessary mark up on any Audi. You are welcome to call me the owner @ 415-673-2000 to discuss this however after a detailed inquiry regarding the above fictional transaction I have concluded this review is either made-up or written by someone set on bashing the competition. If you look at our reviews on YELP you will get a better sense of how the dealership is run and the positive experiences of Audi Concord customers. SEE: [HTML deleted]

  • By audiconcord
  • on 03/28/2011
  • 03:07:30 PM PDT
  • (dealer response)