Poor Sales ExperienceWritten by dj24 on 01/12/11 11:13:06 PM PST Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel
SALES TEAM IS SKETCHY!!! STEER CLEAR!!! We recently tried buying a new Lexus from Serramonte Lexus. Talk about an awful experience. They wasted hours of our time and when we thought we had a deal, they then went back on that and RAISED the price. Talk about bad business practices. A lot of arrogance and disrespect since they are the "largest dealer in Northern California, blah blah". If Steve is the sales manager on duty, you should probably just stay away.