agreed this place sucks.Written by nativesf on 02/05/12 07:43:04 AM PST Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel
i went to Serramonte Honday with my 15 month old son, browsing for a honda pilot. THEY HAD NO INVENTORY. NO SUVs, NO MINIVANS. not only did they not have inventory, the salesman was COMPLETELY UNHELPFUL. He didn't ask me any questions, didn't find out when i might be purchasing, didn't offer solutions to their lack of inventory. i later placed an on-line request through edmunds, and serramonte responded, but b/c of my personal experience with this dealship, i will NEVER by ANYTHING from here. NO CUSTOMER SERVICE, and when you are investing $40,000 you want to like the people you are investing with.