Puente Hills Subaru Car Dealership City of Industry California | Edmunds
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Puente Hills Subaru Sales Reviews

  • 17801 E Gale Ave
  • City of Industry, CA 91748 (map)
  • (855) 239-8590
  • Chat with Dealer
  • Awarded in 2016, 2017
Sales Rating:

At the end of the day, they are car salespeople.

Written by estarianne on 12/29/13 07:40:22 AM PST Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

This dealership makes a big show of being friendly and service oriented, and tells customers they are on salary. However, if you ask whether they ALSO get commissions or bonuses, they waffle. The salesman told me a bunch of things were "included" in the CPO program that weren't, and I honestly can't say whether it was dishonesty or cluelessness, but double check everything. It is actually kind of sad because the car sold itself, none of those things were a deal breaker for me, I would have been much happier to be told basic truth, and maybe spent a little less time trying to figure out what was true and what was them blowing smoke. Positives- the car is great, they *were* friendly and pleasant to deal with, and they have the best CPO Subaru selection in the area.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? No

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