Sales Reviews - 634524554

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Written by 2424 on 08/02/13 01:37:15 PM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Terms of the deal kept changing. monthly payment was going to be 387. Then they changed it to 391. We were told that if we used our own financing they wouldn't honor the price in their own ad. It was still a good price so we made the purchase. Lots of deception. I would never go there again.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? No

Post a Comment or Update This Review


Hello, My name is Judy and I am the Internet Sales Manager for Kia of Cerritos --- I was reading your comments and I am sorry to hear you had a bad experience with our dealership --- if there is anything that I can do to help resolve this matter, please do not hesitate to let me know. Again, my apologies

  • By kia18201
  • on 08/14/2013
  • 12:26:40 PM PDT
  • (dealer response)