Service Reviews - 152261

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Dealer Service Reviews

Service Rating:

3 days late from sheduled date

Written by angelom on 09/18/09 12:00:00 AM PDT Go back to Service reviews
Recommend this dealer? No

I bought a vehicle from them. Found out that the vanity mirror driver side was broken. I called on Thursday and agreed to bring the car in next Saturday, they would give me a loaner and mine would be ready next Monday. I called them on Monday and was told that the mirror has to be painted to match the color (...?!?) so it would be ready on Tuesday. I called on Tuesday and was told that they actually did not have the part in stock, it had to be order and so the car would be ready in Wednesday. I got there on Wednesday at 6:00 pm but the car was so dirty that the service person asked me to wait 20 minuted to get it washed.

Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Not available Did the dealership complete the work within the timeframe promised? Not available Did the dealership provide you with an accurate quote of the work to be performed? Not available Do you feel the price paid for service(s) was fair and appropriate? Not available Did the dealer honor all commitments made? Not available

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