Service Simpson Buick GMC Car Dealership Buena Park California | Edmunds
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Simpson Buick GMC Service Reviews

  • 6600 Auto Center Dr
  • Buena Park, CA 90621 (map)
  • (855) 901-0870
  • Chat with Dealer
  • Awarded in 2014, 2015, 2016, 2017

Service Reviews

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Service Rating One very satisfied Customer By Luisgonzalez59 on 08/27/17 08:12:47 AM PDT
Recommend this dealer? Yes

The service was fantastic. Once again the staff was attentive and very informative. I appreciate the effort! I will definitely be coming back.
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Dealer Response

Thank you for this amazing review! We really appreciate your business. Best, Tom Marshall - tmarshall@simpsongm.com

All Comments (1)
Service Rating Fast and quick oil change. By Menudo_Lover on 04/16/17 09:55:34 AM PDT
Recommend this dealer? Yes

The people that remember you and make you feel welcome every time. The service advisor and staff always treat me well.
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Service Rating Great Customer Service By avilarus on 04/03/17 09:21:33 PM PDT
Recommend this dealer? Yes

Thank you for the service on our 2016 Buick Encore. The service department was very helpful on answering all my questions that I had. Service was done in a timely manner. Great Service!
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Dealer Response

Thank you so much for your review! We really appreciate your business and are so happy that we could provide great service to you and your vehicle. We look forward to serving you again! Best, Tom Marshall-tmarshall@simpsongm.com

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Service Rating service items not completed By chuck9999 on 08/04/16 11:01:59 AM PDT
Recommend this dealer? No

initial service on my acadia and all service items were not performed. i.e. tire pressure was not performed with all 4 tires low. suspect tire rotation not done.
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Dealer Response

I’m sorry to hear about your recent visit to our dealership. Our customers are our top priority, and we do apologize if your vehicle's service needs have not been met. Please contact me at your earliest convenience. I’d like to further understand what happened... Read more

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Service Rating best Dealership for Buying and Service By My71elky on 05/17/16 09:22:08 AM PDT
Recommend this dealer? Yes

Best dealership I have ever been to purchasing and service work done have all my cars serviced at Simpson Buena Park Jose Campos went out of his way to explain things to my so on the repairs done to his car.
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Dealer Response

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the service experience. We look forward to working with you again; be sure to take advantage of our exclusive specials... Read more

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