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Bait and switch parts experience

Written by porschecarrera on 07/30/07 12:00:00 AM PDT Go back to Service reviews
Recommend this dealer? No

After a trip to get gas, I drove off without replacing my gas, aargh! Called up Beverly Hills Porsche Audi. First the service department is NOT at the sales store, they could have told me that but didn't. Arriving at the parts window, I requested the gas cap and was charged double ($18) what I was quoted ($9). Gee, are they so hard up that they need to mislead customers over the phone?

Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Not available Did the dealership complete the work within the timeframe promised? Not available Did the dealership provide you with an accurate quote of the work to be performed? Not available Do you feel the price paid for service(s) was fair and appropriate? Not available Did the dealer honor all commitments made? Not available

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