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Forgot to replace my oil drain plug!

Written by pihannon on 07/19/07 12:00:00 AM PDT Go back to Service reviews
Recommend this dealer? No

After my dismal experience at Santa Monica Audi I took my car to Beverly Hills Audi where the car was purchased. For its final tune up they agreed to go over everything and replace all the fluids. Turns out the car was fine, except for some windshield wipers (which they charged me for!). After driving around for a few hours I noticed a smoking smell coming from my car. I called a friend who is an Audi enthusiast and asked for his advice. He said to forget Beverly Hills Audi and call Jose at EuroTech Motors. Jose told me to come right over. He put the car up on the rack and we found oil everywhere. Fearing the worst we removed the front cowling and found the entire block covered in oil. Jose reached up and touched the oil drain plug, it was in by only a few threads and oil was leaking out! Thank god for no allergies that day and Jose, my car is ok, but now I have no dealers to take my car too. I guess that is all fine and good as I now have a great non-dealer mechanic!

Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Not available Did the dealership complete the work within the timeframe promised? Not available Did the dealership provide you with an accurate quote of the work to be performed? Not available Do you feel the price paid for service(s) was fair and appropriate? Not available Did the dealer honor all commitments made? Not available

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