Three Way Chevrolet
Customer Reviews of Three Way Chevrolet
Amazing!
byon 07/26/2023
Cindy and Bonnie went above and beyond to meet our expectations. They made every step in the purchase of my new 2023 Chevy Tahoe a breeze.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Amazing!
byon 07/26/2023
Cindy and Bonnie went above and beyond to meet our expectations. They made every step in the purchase of my new 2023 Chevy Tahoe a breeze.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
new car purchase
byon 07/10/2023
Helpful and friendly
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service
byon 12/27/2022
Pricey for the part but to be expected!!! Wonderful polite people to work with, a great experience in a timely manner. Thank you!!! everyone was so delightful. I would go back 🥰 well worth it. The phone receptionist was so helpful!!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Used to dream of having a Silverado
byon 12/27/2022
8 times for a infotainment system problem they can’t find (sent videos of the problem and internet stories of others having the same problems) and won’t fix it. Lost all will for what once was my favorite brand. 13 years as a mechanic in the army if anyone had brought me a problem more than twice I’d be embarrassed to give them back a vehicle without finding the problem.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
1 Comments
Service was special!
byon 12/08/2021
The overall experience was great. I was helped by Juanita and she was very professional, answering all my questions and concerns. She was also prompt in getting back to me. I would recommend this place highly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service review
byon 02/14/2021
This was a very long and frustrating experience to be honest. I took my vehicle a total of 5 different times in a months time over the same issue. I will be having to take the vehicle back 1 more time to get the issue finally completed/fixed (hopefully). This experience all started with not having a rental car available the 1st time I took it in for service because they needed to check if the extended warranty would cover the repairs and rental. The rental was approved by I was told use the vehicle for everyday use to and from work etc. but I was told that that the rental is only good for 40 miles a day and my work is 30 miles one way so having to try and figure transportation to and from work for days at time added to my frustrations. I also got a call about needing an oil change on the 3rd time I took my I vehicle in I would have figured at that point it would have been done as a courtesy for all my troubles. I’m really hoping that this experience is over with but as I stated earlier I do need to take my vehicle in 1 more time so we will see.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
1 Comments
Excellent Customer Service
byon 03/06/2019
My recent visit with Three Way Chevrolet have been excellent. They have friendly employees, coffee, donuts, and a ride to where I wish while waiting on the service work to be done. Thanks! Keep up the good work!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
The department response excellent, but problem not solved ?
byon 08/22/2017
I was told my problem required multiple steps as per GM guidelines and I could have to come back, as promised the problem still exists which wouldn't be so bad as the dealership has gone above and beyond to address the inconvenience of my living two hours away, however a four hour round trip now for the 3 Rd time is frustrating
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Chevy Silverado 2017
byon 08/10/2017
I went to look at Colorado's. Smaller than what I thought. Already had a Silverado. I LOVE this truck. Bought one with 20 inch wheels. Sets higher than old one. Loaded with just about everything you could want. Do a lot of in town driving, uses gas, but on highway doesn't. So smooth. Handles well, has power. Sounds good. Wanted Sirius Radio. Love it.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Darren Plumlee
byon 06/27/2017
My wife and I needed more Truck, Towing Capacity and Power as we are using our Travel Trailor. I owned a 2013 Ram 1500 and went to Ram to upgrade, however, the salesmen I had purchased from before was unwilling to help. We made 1 call to Three Way Chevrolet and bought our HD 2500 Duramax the same day. Our Salesman (Jay) and the Sales Manager (Mike) treated us like royalty and continue to deliver the best Customer experience we have ever had. Please for your own good, go see these guys at Three Way Chevrolet in Bakersfield California for your vehicle wants and needs, you will be glad you did.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Very disappointed, Again no follow through!!
byon 07/01/2016
My truck that I purchased from 3 way in February had been waiting for recalled hitch receiver, due bill-touch up paint and then missing lugg nut lock key so tires can be rotated.!! Still waiting for dealership to return calls
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
lousy place dont go there
byon 05/06/2016
every single time i have to go there for car recall, the next day or within a few hours, something goes wrong with car. its obvious they are making more work for themselves. I had a water pump leak everywhere, took it to pep boys, said water pump shot, called 3 way, towed it over told them pep boys said water pump, oh we have to look ourselves lol $130 later, guess what its the water pump. then said even though was recalled for water pump issues 3 years ago, it wasn't defective. place is a scam, stay away, you have been warned.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Pleasant experience
byon 04/27/2016
Friendly sales staff. Carlos are salesman was friendly, helpful and not pushy. He took time to explain all questions we had. We are happy with our new Silverado.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Dealer fails
byon 03/24/2016
Emission issue denied as covered for repair by california dealer with only 59000 miles on car.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Check engine light
byon 02/24/2016
Took in my truck for a check engine light. Was never contacted by the dealership to let me know what was going on. 3 days later I call and all they could tell me is the part is on backorder. I got my truck back it isn't fixed yet 2 weeks later and I can't smog it because the check engine light is on. Horrible communication by the dealership and GM never contacted me back after I called GM direct and escalated the issue. Horrible would never buy a GM vehicle again
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
over priced and problem not fixed
byon 02/23/2016
I took my vehicle in for a service engine light. After paying about $500 the service engine light came back on after 36 hours.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
New Car Purchase
byon 02/15/2016
Three Way Chevrolet is always courteous, upfront on pricing/rebates and a pleasure to visit. Mike Thomas manages a great store.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service Staff Outstanding!!
byon 12/17/2015
Service Staff Outstanding!! Went in with out an appointment and greeted me with a smile and were so fast, efficient and so accommodating. I would rate the customer service and staff above a 10.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Amazing Salesman
byon 12/07/2015
We went in on Black Friday to look at a car for my daughter, ended up getting one for me as well! The salesman George was extremely nice and helpful. Great experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Incomplete Service
byon 10/24/2015
Took my truck in for "included oil change / Tire rotation" twice they did not do the tire rotation but said they did! No excuse other than we have a process problem to ensure the work was actually done. They couldnt find the other problems I took my truck in for, however, I was able to research and find Service Bulletins that actually describe mt problems...im not even a trained technician and I can figure it out.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
recall
byon 11/24/2014
I had an appointment for a recall. I didn't know what recall was for so when I arrived there was a little confusion as to which recall I was there for. Once that was clear, the rep took my keys and brought them back in very short order. They are very professional!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments