Antioch Nissan Car Dealership Antioch California | Edmunds
Sales Rating:

Unethical Dealership! Please Do Not Shop at Antioch Nissan!

Written by dontbuy1 on 04/06/08 12:00:00 AM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I had the worst experience of my life at Antioch Nissan. I plead with you not to go there. Go anywhere else, you'll be glad you did!!! I am a single mother who purchased a year old Altima. As soon as I drove it off the lot, fluids were leaking from it, it was smoking, the CD player did not work, my son found touch up paint on the passenger panel. I turned around and went directly back - knowing then I was at their mercy. To make a very loooonnnnngggg story short. When I went back, the Manager told me I could turn the "used" vehicle in but I'd have to pay more for a "new" vehicle. So I found a brand new "basic" Altima. The manager, proceeded to add without my consent a GPS tracking device - which I said I didn't want and I HAVE NEVER USED! He also added high gloss coating wax and a "special" alarm. I told him I did not want any of this. He blackmailed/bullied me and said he would not take back the smoking/fluid leaking Altima, unless I agreed to buy all these extras. I was thoroughly taken advantage of. I feel because I was a woman, he intimated me into spending over $25,000 on a stinking "basic" Altima! That same day when I was at the dealership another customer was yelling about how he was taken advantage of. So I guess they don't discriminate - they treat both men and women the same - horribly! I have never been treated so poorly in all my life. I have bought at least 7 new cars in my life with good experiences. I am so disgusted with Antioch Nissan - that I will never ever buy another NISSAN! [violative content deleted] Please if you love your family members, your mother, your daughter, your sister, your father, your son - you will steer clear of Antioch Nissan!

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not available While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Not available

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File a complaint with the BBB. Call your local bar association for a referral to a consumer protection attorney. If you're low income, free or pro bono legal services might help you. $25,000 on a basic, gas Altima is almost $10,000 more than what you can get the cheapest version for, and $5,000 more than the more expensive model.

  • By lynche
  • on 12/05/2010
  • 10:05:44 PM PST
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